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Popular in Welcome to the Pixologic Support System

  1. Server Issue 5-30-20 to Present

  2. Pixologic Support Hours

  3. Welcome!

  • COVID-19

    Topics to help our customers deal with the COVID-19 pandemic.

  • About Pixologic Licenses

    Describes the various license types and our End User License Agreement.

Popular in General Support

  1. Pixologic License Types

  2. How Your Students Can Use the Trial During COVID-19

  3. Options for Using ZBrush Remotely

  4. How to Set Up Floating Licenses for Remote Access

  5. Where to get the ZBrush Trial

  • Pixologic ID

    Your Pixologic ID is used to log into the Pixologic store and My Licenses, as well as to activate your software.

  • My Licenses

    My Licenses is your one stop shop for managing your licenses (such as deactivation), upgrading and downloading your soft

  • ZBrushCentral

    ZBrushCentral is our online user forum where artists can share work and inspiration, as well as get answers to questions

  • Other

    Issues relating to Pixologic websites not covered by the other categories.

Popular in Pixologic Websites

  1. I have a ZBrush license. Why does the system say "no account found?"

  2. What do I do if my email address changes?

  3. How do I manage my Pixologic ID?

  4. What is the Pixologic ID?

  5. Email Address Changed

  • General Subscriptions Info

    All subscriptions rebill automatically until canceled and there are no refunds for subscriptions. This section covers t

Popular in Subscriptions

  1. Subscription Licensing Q&A

  2. How to Cancel a Subscription

  3. Switching from a Subscription to a Perpetual License

  4. How to Change Subscription Length

  • Upgrading

    How to upgrade to newer versions of our software as they are released. To date, Pixologic has never charged for an upgr

  • Installation

    Topics regarding installation of ZBrush and ZBrushCore.

  • Activation & Deactivation

    How to activate ZBrush, ZBrushCore or the ZBrush to KeyShot Bridge

  • Common Issues

    Known issues for Pixologic software along with any solutions or workarounds.

Popular in Topics that Apply to All Pixologic Software

  1. Activating Offline (Single-User and Volume Licenses)

  2. The Trial Can't Connect to the Internet

  3. "This application has failed to start because the side-by-side configuration is incorrect. Reinstalling the application may fix this problem."

  4. Upgrading From an Earlier ZBrush Version

  5. Activating Online

  • About ZBrushCore

    An overview of what ZBrushCore is and how it differs from ZBrush.

  • Common Issues

    Known issues and their workarounds (if available) that are unique to ZBrushCore.

Popular in ZBrushCore

  1. How does ZBrushCore compare to ZBrush?

  2. Moving Up to ZBrush

  3. What is ZBrushCore?

  4. Wacom Bundle - How to Get the Copy of ZBrushCore

  5. Is there written documentation for ZBrushCore?

Popular in KeyShot for ZBrush

  1. KeyShot Upgrades (Updated Nov. 10, 2019)

  2. Unable to Connect to External Renderer

  3. KeyShot 9 GPU Rendering

  4. KeyShot for ZBrush Support

  5. Sending Models to KeyShot Without Materials/MatCaps®

  • General Sculptris Support

    Answers to common questions regarding the stand-alone Sculptris application. (Not to be confused with Sculptris Pro, wh

Popular in Sculptris

  1. Sculptris Support

  2. Sculptris on Mac: Objects Appear Flat Instead of 3D