Start a conversation Sign in
Start a conversation

How can we help you?

Popular in Welcome to the Pixologic Support System

  1. New Version Released

  2. Pixologic Support Hours

  3. Welcome!

  • COVID-19

    Topics to help our customers deal with the COVID-19 pandemic.

  • About Pixologic Licenses

    Describes the various license types and our End User License Agreement.

Popular in General Support

  1. How Your Students Can Use the Trial During COVID-19

  2. Pixologic License Types

  3. How to Set Up Floating Licenses for Remote Access

  4. Where to get the ZBrush Trial

  5. Options for Using ZBrush Remotely

  • Pixologic ID

    Your Pixologic ID is used to log into the Pixologic store and My Licenses, as well as to activate your software.

  • My Licenses

    My Licenses is your one stop shop for managing your licenses (such as deactivation), upgrading and downloading your soft

  • ZBrushCentral

    ZBrushCentral is our online user forum where artists can share work and inspiration, as well as get answers to questions

  • Other

    Issues relating to Pixologic websites not covered by the other categories.

Popular in Pixologic Websites

  1. I have a ZBrush license. Why does the system say "no account found?"

  2. What do I do if my email address changes?

  3. What is the Pixologic ID?

  4. Email Address Changed

  5. How do I manage my Pixologic ID?

  • General Subscriptions Info

    All subscriptions rebill automatically until canceled and there are no refunds for subscriptions. This section covers t

Popular in Subscriptions

  1. How to Cancel a Subscription

  2. Subscription Licensing Q&A

  3. Switching from a Subscription to a Perpetual License

  4. How to Change Subscription Length

  • Upgrading

    How to upgrade to newer versions of our software as they are released. To date, Pixologic has never charged for an upgr

  • Installation

    Topics regarding installation of ZBrush and ZBrushCore.

  • Activation & Deactivation

    How to activate ZBrush, ZBrushCore or the ZBrush to KeyShot Bridge

  • Common Issues

    Known issues for Pixologic software along with any solutions or workarounds.

  • Sculptris Pro

    Topics applying to Sculptris Pro *ZBrush *ZBrushCore *ZBrushCoreMini

Popular in Topics that Apply to All Pixologic Software

  1. Upgrading From an Earlier ZBrush Version

  2. The Trial Can't Connect to the Internet

  3. Activating Offline (Single-User and Volume Licenses)

  4. Pen Pressure Sensitivity Not Working

  5. "This application has failed to start because the side-by-side configuration is incorrect. Reinstalling the application may fix this problem."

  • About ZBrushCore

    An overview of what ZBrushCore is and how it differs from ZBrush.

  • Common Issues

    Known issues and their workarounds (if available) that are unique to ZBrushCore.

  • ZBrushCoreMini

    Articles concerning the ZBrushCoreMini application.

Popular in ZBrushCore

  1. How does ZBrushCore compare to ZBrush?

  2. Windows: ZBrushCoreMini Won't Launch

  3. Wacom Bundle - How to Get the Copy of ZBrushCore

  4. Moving Up to ZBrush

  5. How to Get ZBrushCoreMini

Popular in KeyShot for ZBrush

  1. KeyShot Upgrades (Updated Nov. 10, 2019)

  2. Unable to Connect to External Renderer

  3. KeyShot 9 GPU Rendering

  4. KeyShot for ZBrush Support

  5. Sending Models to KeyShot Without Materials/MatCaps®

Popular in Sculptris

  1. Sculptris Support Discontinued

  2. Sculptris on Mac: Objects Appear Flat Instead of 3D