Change of Platform
Posted by Matthew Yetter, Last modified by Matthew Yetter on 06 March 2019 08:16 AM

All licenses for ZBrush/ZBrushCore 2018 and above are dual-platform.  There is no need to worry about platform changes with this version.  If you have not yet upgraded to the current version, please do so now.  Upon upgrading, the license will automatically work on both Windows and macOS.

For technical reasons, the ZBrush to KeyShot Bridge is still a single-platform license.  To change platform, you have two options.

Option 1

If you would like to run this software on both platforms, you may purchase a second license by paying 50% of the current commercial price.  You will then have licenses for both platforms going forward, with all the rights and privileges normally associated with them.  Important:  This second license is not a stand-alone license.  It is an extension of your single-user license and may not be shared with anyone else.  

To receive this pricing, please submit a Support ticket and specify that you wish to purchase a cross-platform license.

Option 2

If you are abandoning your current platform entirely, effective 27 Aug 2015 it is now possible to make a one-time change of license platform.  This will allow you to go from Windows to Mac or vice versa. 

 Before the platform can be changed, you will need to deactivate any existing copies of the ZBrush to KeyShot Bridge.

 

  • Browse to your ZBrush folder and run the Pixologic Deactivation Manager application found there.  In the “Activated Licenses” section, click the ZBrush to KeyShot Bridge to select it,  then click the “Deactivate” button.

 

After deactivating all copies, please submit a Support ticket to request the platform change.  We will disable your current serial number and issue a new one to you for the other platform.

Please note that this is a ONE TIME change.  If you need or wish to change platforms in the future your only option will be to purchase a cross-platform migration, which is available for 50% of the commercial license price.  You will then have licenses for both platforms going forward, as described above.