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Knowledgebase : Licensing
The best way to activate ZBrush is via Web Activation. However, if this is not possible due to your computer not being connected to the internet, you can activate by phone or email instead. Phone activation requires reading a large number of letters back ...
Moving ZBrush between computers is quite simple. Follow these steps: * On your old computer, launch ZBrush and use Zplugin >> Deactivation >> Web Deactivation. * If your old computer has suffered a hardware or other failure that prevents use of Web...
The ZBrush to KeyShot Bridge uses a new activation system that is different from that of ZBrush itself.  You may deactivate it at any time, including after deactivating ZBrush.  Wherever possible, please deactivate the ZBrush to KeyShot Bridge before yo...
The ZBrush to KeyShot Bridge is available in floating license form. Here is the information that you need to know regarding this: * The ZBrush to KeyShot Bridge can only use the same licensing system as ZBrush itself. This means that if your ZBrush lic...
Under certain circumstances, your license for the ZBrush to KeyShot Bridge can become corrupted.  This will normally happen if you reinstall ZBrush on a computer, or if you update that machine's operating system (such as going from Windows 8 to Windows 10...
The ZBrush to KeyShot Bridge uses a new activation system which is different from that of ZBrush. When you purchase a license for the ZBrush to KeyShot Bridge you receive an email that contains your serial number and instructions for how to download you...
If Web Activation gives you an activation code and the activation then fails when entering that code into ZBrush, please do the following:   WINDOWS USERS * Close ZBrush. * You must be logged into the computer as an administrator when installing...
For technical reasons, ZBrush and the ZBrush to KeyShot bridge are currently single-platform licenses.  IF YOU WOULD LIKE TO RUN THIS SOFTWARE ON BOTH PLATFORMS, you may purchase a second license by paying 50% of the current commercial price.  You will ...
ZBrush is available in three different license varieties. Two of these are serialized and one is server-managed. SERIALIZED LICENSES Serialized copies are called this because they use a serial number. When you install ZBrush, you activate it on t...
The ZBrush serial number is not stored anywhere within your ZBrush interface. If you no longer have the email that was sent to you containing your serial number you can retrieve it at any time by going to https://pixologic.com/my-licenses/login.php...
Effective 27 Aug 2015 it is no longer possible to transfer licenses from one user to another. Pixologic will only transfer license ownership in the case of a corporate acquisition where the licenses are acquired as part of the original company's as...