Knowledgebase : ZBrush 2018.1 > Installing ZBrush 2018.1
Install ZBrush via these easy steps: * Suspend your antivirus software, since it can corrupt our installer as it downloads. * Save the installer to your computer. * Run the installer. * Choose your desired language.  * Follow the on-screen inst...
This article applies to ZBrush/ZBrushCore 2018 and above.  Earlier versions are no longer supported. Moving ZBrush between computers is quite simple.   _Note:  Single-User licenses allow two concurrent activations, provided that you never actually run b...
If you receive insufficient memory errors on Windows the first thing to check is where you installed ZBrush. Please ensure that you have not installed the software to the ProgramFiles(x86) directory.   That directory is for 32-bit applications and any p...
This article applies to both ZBrush and ZBrushCore.  If you are using ZBrushCore, simply substitute that any time you read "ZBrush" in these instructions. When purchasing ZBrush from a reseller or through a third party bundle, a CD Code will be provided ...
This is almost certainly Windows Defender. It has been more and more of a problem in recent months. It could be other antivirus software as well, but Windows Defender is the most common culprit. Temporarily suspend such software while downloading, install...
Some antivirus software has reported a Trojan or other threat during installation of ZBrush. What this is usually referring to is Netcat [https://en.wikipedia.org/wiki/Netcat] (or nc.exe).  This is a framework that simplifies communication between progr...
ZBrush requires that your computer have a C drive. This is for several reasons, including the fact that GoZBrush uses the C:UsersPublicPixologic folder (or its equivalent path name, depending on OS version). Without a C drive, GoZBrush would not be able t...
The most common cause of this issue is Norton.  What is happening is that Norton doesn't trust the executable that you're downloading and quarantines the file as soon as the download is completed. There are two easy solutions for this: * Open the No...
Mountain Lion introduced a new security feature called Gate Keeper, which prevents installation of "unsigned" applications.  If you have upgraded to Mountain Lion and encounter issues with installing your software, please use your System Preferences to te...
Upon first launching your software for the PC you may receive the following error: "This application has failed to start because the application configuration is incorrect. Reinstalling the application may fix this problem." This is not a Pixologic er...
ALL LICENSES FOR ZBRUSH/ZBRUSHCORE 2018 AND ABOVE ARE DUAL-PLATFORM.  There is no need to worry about platform changes with this version.  If you have not yet upgraded to the current version, please do so now.  Upon upgrading, the license will automatical...
Effective 27 Aug 2015 it is no longer possible to transfer licenses from one user to another. Pixologic will only transfer license ownership in the following cases: * A corporate acquisition where the licenses are acquired as part of the original co...
32-bit support for ZBrush has been discontinued.  The last version to have a 32-bit application was ZBrush 4R7. If you have ZBrushCore, ZBrush 4R8 or 2018, you automatically have the 64-bit version. If your computer is one of the few that still has a ...