This article applies to ZBrush/ZBrushCore 2018 and above. Earlier
versions are no longer supported.
Moving ZBrush between computers is quite simple.
_Note: Single-User licenses allow two concurrent activations,
provided that you never actually run b...
Under certain circumstances, your license for your Pixologic software
can become corrupted. This will normally happen if you reinstall the
software on your computer, or if you update that machine's operating
system (such as going from Windows 8 to Windows...
ZBrush defaults to the language that was set by the installer. If
for example the person installing ZBrush selected French on the first
installation step then ZBrush itself will launch in French as well and
this will include the activation window.
This is most commonly caused by unusual characters in your name as
found in your Pixologic ID profile.
To resolve, please do the following:
1. Log in [https://login.pixologic.com].
2. Go to My Profile.
3. Look for any non-letter characters in your user...
If you have been using the ZBrush 2018 free Trial and then purchased a
license, your existing installation can be permanently unlocked.
However, the exact process will depend on your current Trial state.
* IF YOUR TRIAL IS STILL IN PROGRESS, the next ...
This article applies to both ZBrush and ZBrushCore. If you are using
ZBrushCore, simply substitute that any time you read "ZBrush" in these
When purchasing ZBrush from a reseller or through a third party
bundle, a CD Code will be provided ...
This article applies to both ZBrush and ZBrushCore, versions 2018 and
above. If you are using ZBrushCore, simply substitute that any time
you read "ZBrush" in these instructions.
Please note that if you have an active subscription, deactivation of
This article explains how to activate ZBrush or ZBrushCore
(Single-User or Volume licenses, versions 2018 and above) on a
computer that has internet access.
IT IS IMPORTANT that you be logged into the computer under an
Administrator account when installi...
If your computer does not have an internet connection or for some
reason refuses to open the activation web page, you can instead use
the Offline Activation method. This is an easy process, only a
little more complicated than online activation.
Pixologic guarantees free upgrades for one year from date of
purchase. Anything beyond that is entirely at Pixologic's
To date, Pixologic has never charged for an upgrade. Even people who
bought the very first version of ZBrush in 1999 have...
Upon first launching your software for the PC you may receive the
"This application has failed to start because the application
configuration is incorrect. Reinstalling the application may fix this
This is not a Pixologic er...
ALL LICENSES FOR ZBRUSH/ZBRUSHCORE 2018 AND ABOVE ARE DUAL-PLATFORM.
There is no need to worry about platform changes with this version.
If you have not yet upgraded to the current version, please do so
now. Upon upgrading, the license will automatical...
Pixologic software is available in three different license varieties.
Two of these are serialized and one is server-managed.
Serialized copies are called this because they use a serial number.
When you install ZBrush, you activa...
Effective 27 Aug 2015 it is no longer possible to transfer licenses
from one user to another.
Pixologic will only transfer license ownership in the following
* A corporate acquisition where the licenses are acquired as part of
the original co...