Install ZBrush via these easy steps:
* Suspend your antivirus software, since it can corrupt our
installer as it downloads.
* Save the installer to your computer.
* Run the installer.
* Choose your desired language.
* Follow the on-screen inst...
This article applies to ZBrush/ZBrushCore 2018 and above. Earlier
versions are no longer supported.
Moving ZBrush between computers is quite simple.
_Note: Single-User licenses allow two concurrent activations,
provided that you never actually run b...
When making a clone drive that includes ZBrush, it is critical that
the clone be made before ZBrush has been launched. Otherwise, all
copies of ZBrush will believe that they are on the same machine,
making it impossible to properly activate each computer...
You are able to change from a subscription to a perpetual license at
any time. Doing so will give you a new serial number. In order to
make the transition, please first purchase your perpetual license
(either through our website [https://store.pixologic...
When using one of the ZBrush features (most commonly ZRemesher v3) you
may receive an error message about a missing .dll file.
This is not a Pixologic error. It is a Windows error that affects
ZBrush, ZBrushCore or the Pixologic Deactivation Manager. ...
If you receive insufficient memory errors on Windows the first thing
to check is where you installed ZBrush.
Please ensure that you have not installed the software to the
That directory is for 32-bit applications and any p...
This article applies to both ZBrush and ZBrushCore. If you are using
ZBrushCore, simply substitute that any time you read "ZBrush" in these
When purchasing ZBrush from a reseller or through a third party
bundle, a CD Code will be provided ...
This is almost certainly Windows Defender. It has been more and more
of a problem in recent months. It could be other antivirus software as
well, but Windows Defender is the most common culprit. Temporarily
suspend such software while downloading, install...
ZBrush requires that your computer have a C drive. This is for several
reasons, including the fact that GoZBrush uses the
C:UsersPublicPixologic folder (or its equivalent path name, depending
on OS version). Without a C drive, GoZBrush would not be able t...
The most common cause of this issue is Norton. What is happening is
that Norton doesn't trust the executable that you're downloading and
quarantines the file as soon as the download is completed.
There are two easy solutions for this:
* Open the No...
Mountain Lion introduced a new security feature called Gate Keeper,
which prevents installation of "unsigned" applications. If you have
upgraded to Mountain Lion and encounter issues with installing your
software, please use your System Preferences to te...
Some antivirus software has reported a Trojan or other threat during
installation of ZBrush.
What this is usually referring to is Netcat
[https://en.wikipedia.org/wiki/Netcat] (or nc.exe), aka a
HackTool:Win 32 threat. This is a framework that simplifi...
ALL LICENSES FOR ZBRUSH/ZBRUSHCORE 2018 AND ABOVE ARE DUAL-PLATFORM.
There is no need to worry about platform changes with this version.
If you have not yet upgraded to the current version, please do so
now. Upon upgrading, the license will automatical...
Upon first launching your software for the PC you may receive the
"This application has failed to start because the application
configuration is incorrect. Reinstalling the application may fix this
This is not a Pixologic er...
Effective 27 Aug 2015 it is no longer possible to transfer licenses
from one user to another.
Pixologic will only transfer license ownership in the following
* A corporate acquisition where the licenses are acquired as part of
the original co...
32-bit support for ZBrush has been discontinued. The last version to
have a 32-bit application was ZBrush 4R7.
If you have ZBrushCore, ZBrush 4R8 or 2018, you automatically have the
If your computer is one of the few that still has a ...