You may cancel your subscription at any time prior to the end of the
current billing cycle. Once canceled your subscription will not
rebill and ZBrush will then stop working on the rebill date.
A subscription can only be canceled via the My Licenses
The most commonly asked questions concerning Subscription Licensing
are answered here:
* WILL PERPETUAL LICENSES REMAIN AVAILABLE?
* Pixologic will continue to offer perpetual licenses for all our
products. All existing licenses from ZBrush/ZBrushCo...
Pixologic software is available in three different license varieties.
Two of these are serialized and one is server-managed.
Serialized copies are called this because they use a serial number
(also called a license key). When yo...
NOTE: Also applies to canceling one subscription and starting a new
one of the same length.
For technical reasons it is not possible to convert a 30 day
subscription to a 6 month term or vice versa. Please follow these
steps for how to change your sub...
You are able to change from a subscription to a perpetual license at
any time. Doing so will give you a new serial number. In order to
make the transition, please first purchase your perpetual license
(either through our website [https://store.pixologic...
ZBrush Perpetual licenses and ZBrushCore licenses purchased through
our web store have a 30 DAY RETURN POLICY, provided that they have
first been deactivated. There is a 5% processing fee assessed with
all software refunds. After deactivating ZBrush you...