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General Subscriptions Info

All subscriptions rebill automatically until canceled and there are no refunds for subscriptions. This section covers topics such as how to cancel, how to switch between subscription lengths and how to switch from a subscription to a perpetual license.

  • Why Can't a Debit Card be Used for Subscriptions?

    Debit cards (those that draw from a checking account rather than a line of credit) cannot be used to purchase a subscription.  Even though a debit card has a credit card logo on it (such as Visa or Ma...

  • Switching from a Subscription to a Perpetual License

    You are able to change from a subscription to a perpetual license at any time.  Doing so will give you a new serial number.  In order to make the transition, please first purchase your perpetual licen...

  • Subscription Licensing Q&A

    The most commonly asked questions concerning Subscription Licensing are answered here: Will perpetual licenses remain available? Pixologic will continue to offer perpetual licenses for all our product...